Terms of Service
Understanding your rights and responsibilities when using Vital Life Supplements services
Welcome to Vital Life Supplements
These Terms of Service ("Terms") govern your use of the Vital Life Supplements website located at vitalife-supplements.com (the "Service") operated by Vital Life Supplements Ltd ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
We reserve the right to update these Terms at any time. Your continued use of the Service after any such changes constitutes acceptance of the new Terms.
Use of Our Service
Eligibility
You must be at least 18 years old to use this Service. By using this Service, you represent and warrant that you have the legal capacity to enter into these Terms and that you will comply with all applicable laws and regulations.
Acceptable Use
You agree not to use the Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
Products, Orders, and Payment
Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. All prices are subject to change without notice.
Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order for any reason at any time after receipt of your order.
Payment Terms
Payment is due at the time of order unless other arrangements have been made. We accept major credit cards and other payment methods as displayed on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Service.
Shipping and Delivery
Shipping times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery of the item to the carrier. We are not responsible for delays in shipping or delivery.
Health and Medical Disclaimers
Important Health Notice: The information provided on this website is for educational purposes only and is not intended as medical advice.
No Medical Claims
Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The statements made about our products have not been evaluated by the Food and Drug Administration (FDA) or other regulatory authorities.
Consult Healthcare Professionals
You should consult with a qualified healthcare professional before starting any dietary supplement program, especially if you are pregnant, nursing, have a medical condition, or are taking medications. We strongly recommend that you consult with your healthcare provider before using any of our products.
Individual Results May Vary
Results may vary from person to person. The testimonials and examples used are exceptional results and are not intended to guarantee that anyone will achieve the same or similar results. Each individual's success depends on their dedication, desire, and motivation.
Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Vital Life Supplements Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
License to Use
We grant you a personal, non-commercial, non-exclusive, non-transferable, and revocable license to access and use the Service for its intended purposes, subject to these Terms.
User Content
By submitting content to our Service, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.
Data Collection
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This information may include name, email address, shipping address, payment information, and other contact or demographic information.
Data Use and Sharing
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy.
Returns, Refunds, and Cancellations
Return Policy
We offer a 30-day return policy for unopened and unused products in their original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refund Process
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Order Cancellation
You may cancel your order at any time before it ships. Once an order has been processed and shipped, it cannot be cancelled. If you need to return a shipped order, please follow our return policy procedures.
Limitation of Liability
In no event shall Vital Life Supplements Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Service Availability
We do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems and need to perform maintenance on the Service, which may result in interruptions, delays, or errors.
Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Vital Life Supplements Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Governing Law and Jurisdiction
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association. However, you may also bring claims in your local courts if you prefer.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Vital Life Supplements Ltd
15 Oxford Street
London W1D 2AP
United Kingdom
Phone: +44 20 7946 0958
Email: [email protected]
Business Hours:
Mon-Fri: 9:00-18:00
Sat: 10:00-16:00
Sun: Closed
These Terms of Service are effective as of January 1, 2024. We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.